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Connections Etc. - Your Total Communications Center topgraphic
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Features You Already Have
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Every Connections, Etc. telephone service comes equipped with the following features, ready for your use at any time.  They are also referred to as "Per Use Calling Features."
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Anonymous Call Rejection
What it does:
Anonymous Call Rejection blocks calls from those who are blocking their name and number when calling you.  This service is provided automatically and free of charge to any subscriber.  Any caller who uses one of the blocking options when calling you will be automatically sent to a recorded message informing them you do not wish to receive their call.
How it works:
Lift the receiver and listen for dial tone.  

To activate or reject these calls, simply dial * 7 7.

To de-activate or accept these calls, simply dial * 8 7.

What it costs:
Free of charge  
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Call Trace
What it does:
Call Trace identifies harassing callers through the cooperation of your local phone company and law enforcement agency.  This service is already on your line and ready to use.
How it works:
When you get a harassing or threatening call, hang up.  Immediately pick up the handset again and listen for a normal dial tone.

Press * 5 7.

Listen for a confirmation announcement that the last call has been traced.  This announcement will indicate whether the trace was successful or unsuccessful.

If successful, dial 1.

Hang up.

Notes:
The number you traced will be recorded at the law enforcement agency.  If you decide to follow up on the matter, you will need to work directly with your local law enforcement agency.

Call Trace must be used immediately after you hang up on the call you want traced.  If you get another call or hear a Call Waiting tone first, you will trace the wrong call.  Call Trace can only trace the very last call coming into your line.

The traced number will only be available to your local law enforcement agency.  Under no circumstances will you directly be given the traced number.  Connections, Etc. cannot release the number.

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There is a per use charge for each successful trace.
 
Continuous Redial
What it does:
Continuous Redial or Auto Call Back keeps redialing busy numbers and tells you when the line is free.
How it works:
After reaching a busy signal, hang up.  Lift the handset again and listen for dial tone.

Press * 6 6.  

Hang up.  Your phone will check the number for up to 30 minutes.

A special callback ring alerts if the line becomes free.

Lift the handset to automatically place the call.

To Cancel:
Lift the handset and listen for dial tone.

Press * 8 6.  

Listen for a confirmation announcement.  Hang up.

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There is a per call usage charge for this feature up to a monthly limit.
 
Last Call Return
What it does:
Last Call Return or Auto Recall redials your last caller even if you couldn't answer in time.
How it works:
Lift the handset and listen for dial tone.

Press * 6 9.

You will hear an announcement telling you the telephone number of the last person who called you.

If you wish to call that person back, press 1.  Or hang up if you do not wish to return that call

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There is a per call usage charge for this feature up to a monthly limit.
 
Three Way Calling
What it does:
Three Way Calling turns an everyday phone call into a three-way conversation.
How it works:
To add a third party:
To hold your existing call, depress the "switchhook" for about a second.

Listen for a special dial tone.

Dial the number of the third party you wish to add to your conversation.  Speed Calling codes may be used if you have this feature.

When the third party answers, you may talk privately before completing your three-way connection.

With your third party on the line, depress the "switchhook" once to get back to your held party.  Now all three parties will be on the line.

To disconnect the third party:
Depress the "switchhook" for about one second.  You will now have only the original party on the line.

To disconnect completely:
Simply hang up.  If either of the two parties hang up, you can continue to talk to the remaining party.

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Notes:
You may use a "flash" or "link" key instead of a "switchhook".
There is a per call usage charge this feature up to a monthly limit.
 
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