Anonymous Call Rejection

What it does:

Anonymous Call Rejection blocks calls from those who are blocking their name and number when calling you.  This service is provided automatically and free of charge to any subscriber.  Any caller who uses one of the blocking options when calling you will be automatically sent to a recorded message informing them you do not wish to receive their call.

How it works:

Lift the receiver and listen for dial tone.  

To activate or reject these calls, simply dial * 7 7.

To de-activate or accept these calls, simply dial * 8 7.

What it costs:

Call Trace

What it does:

Call Trace allows you to automatically request a trace of an obscene, thratening, or harassing call.  After receiving such a call, you simply dial a special code to have the calling party's phone number printed at the telephone company (see important notes below about release of information). 

How it works:

Hang up after receiving the annoying or offensive call. 

Lift the receiver and listen for dial tone.

Press * 5 7.

Listen for an announcement informing you whether the trace was successful or not. 

Hang up. 

After activating a Call Trace, you should call law enforcement if you want the call investigated further. 

Notes:

The number you traced will be recorded at the telephone company, but under no circumstances will we release the information to you, only to law enforcement officials.  Connections, Etc. cannot release the number to anyone but authorities.  If you decide to follow up on the matter, you will need to work directly with your local law enforcement agency.

Call Trace must be used immediately after you hang up on the call you want traced.  If you get another call or hear a Call Waiting tone first, you will trace the wrong call.  Call Trace can only trace the very last call coming into your line.

Call Trace does not work on international calls, 500, 800, 855, 866, 877, 888, and 900 numbers or calls originating from an area or long distance carrier where this feature is not provided.

Continuous Redial

What it does:

Continuous Redial or Auto Call Back keeps redialing busy numbers and tells you when the line is free.

How it works:

After reaching a busy signal, hang up.  Lift the handset again and listen for dial tone.

Press * 6 6.  

Hang up.  Your phone will check the number for up to 30 minutes.

A special callback ring alerts if the line becomes free.

Lift the handset to automatically place the call.

To Cancel:
Lift the handset and listen for dial tone.

Press * 8 6.  

Listen for a confirmation announcement.  Hang up.

Last Call Return

What it does:

Last Call Return or Auto Recall redials your last caller even if you couldn't answer in time.

How it works:

Lift the handset and listen for dial tone.

Press * 6 9.

You will hear an announcement telling you the telephone number of the last person who called you.

If you wish to call that person back, press 1.  Or hang up if you do not wish to return that call

Three Way Calling

What it does:

Three Way Calling turns an everyday phone call into a three-way conversation.

How it works:

To add a third party:
To hold your existing call, depress the "switchhook" for about a second.

Listen for a special dial tone.

Dial the number of the third party you wish to add to your conversation.  Speed Calling codes may be used if you have this feature.

When the third party answers, you may talk privately before completing your three-way connection.

With your third party on the line, depress the "switchhook" once to get back to your held party.  Now all three parties will be on the line.

To disconnect the third party:
Depress the "switchhook" for about one second.  You will now have only the original party on the line.

To disconnect completely:
Simply hang up.  If either of the two parties hang up, you can continue to talk to the remaining party.

Notes:

You may use a "flash" or "link" key instead of a "switchhook".