| What
technology does iZoom High-Speed Internet use? |
| What
are the requirements for my computer to run iZoom High-Speed Internet? |
| How
does iZoom High-Speed connect to my computer? |
| Does
iZoom High-Speed have limitations? |
| How
secure is my connection? |
| Can
I keep my current Internet Service Provider? |
| How
much does it cost? |
| What
are IP addresses and why do I need one? |
| Can
I get additional IP addresses? |
| How
do I network several computers to my single high-speed line? |
| How
do I set up my e-mail to work? |
| If
I have problems who do I call? |
|
| Q: What technology does iZoom High-Speed Internet use?
A: iZoom High-Speed Internet uses Digital Subscriber
Line (DSL) technology. It is a service that offers a faster
Internet connection than a standard dial-up connection. It
is technology that allows simultaneous transmission
of voice calls and high speed data over
the same copper telephone line--all at blazing digital Internet speeds. Access is
24/7 and does not tie up the phone line, so you can surf the web and talk on the phone at the same time. |
| Q: What
are the requirements for my computer to run iZoom High-Speed Internet?
A: The minimum requirements
include: 133 MHZ, 16 MB RAM, and 10 Megabit or
10/100 MB Ethernet Network card. Connections,
Etc. does recommend 32 MB RAM, 16 MB RAM in the
minimum.
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| Q: How
does iZoom High-Speed connect to my computer?
A: iZoom High-Speed will require
that you have a NIC (Network Interface Card also
known as an Ethernet card) installed in your
computer. Almost all newer computers have them
installed. Check with your retailer to be sure. When
purchasing a NIC card, 10/100 mpbs is recommended. |
| Q: Does
iZoom High-Speed have limitations?
A:
Yes. There are distance limitations--but Connections, Etc has invested in it's service area to make high-speed Internet available to nearly 100% of the customer base. It's our committment to you.
The
distance limitations are between your home and
our telco office. It is not the driving distance
but the telephone line distance. For any
distance over 18, 000 feet it is difficult to offer
DSL service. Call Connections, Etc. to have
your line qualified for distance at 763.262.4100. There
isn't a charge to have your line qualified.
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| Q: How
secure is my connection?
A: A iZoom High-Speed Internet connection
is always on. We do recommend all users purchase, install and regularly update a personal firewall, antivirus, and have spyware/adware protection. For further assistance please contact
our help desk at 763.263.3022.
With our service we also provide a free supplementary virus and spam filter. You can access your account here. |
| Q: Can
I keep my current Internet Service Provider?
A: Yes. For more details
call 763.262.4100. |
| Q: How
much does it cost?
A: Call Connections,
Etc. for pricing at 763.262.4100 to see pricing
on our web site. iZoom High-Speed
Pricing. |
| Q: What
are IP address's and why do I need one?
A: An IP address is
a unique address that is assigned to your computer. Every
computer in the world needs a different IP address
to communicate on the Internet.
Your Connections, Etc. iZoom High-Speed Internet account will include 1 IP address. |
| Q: Can
I get additional IP address's?
A: Yes. Call Connections, Etc. at 763.262.4100
for more details. |
| Q: How
do I network several computers to my single high-speed line?
A: Connections, Etc. provides the support of the DSL line to
the DSL modem. All questions on your Internet
network and PC should be directed to a qualified
computer support technician. A basic Hub or router will work to network multiple computers. |
| Q: How
do I set up my e-mail to work?
A: There are several
different e-mail programs to use. The best
resource to call is our help desk at 763.263.3022. |
| Q: If
I have a problem who should I call?
A: Call the Connections,
Etc. helpdesk at 763.263.3022. They are
available 24/7.
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